Table 3.
Radiologists’ and technologists’ responses.
| User perspectives on the PACS | Radiologists (n=39) | Technologists (n=21) | P value | |||
| Meana | SD | Meana | SD | |||
| Quality | ||||||
| Encouraging features | 3.109 | 0.559 | 3.733 | 0.528 | .006 | |
| None encouraging features | 3.070 | 0.693 | 3.333 | 0.563 | .244 | |
| Information | ||||||
| Produce better information | 3.539 | 0.830 | 4.155 | 0.886 | .007 | |
| Images | ||||||
| Quality of images produced | 4.188 | 0.692 | 4.429 | 0.598 | .186 | |
| Compared to traditional films | 4.436 | 0.622 | 4.143 | 0.705 | .083 | |
| Confidence in image qualityb | 4.205 | 0.704 | — | — | — | |
| Data adequacy—access to patient data | 3.295 | 1.074 | 4.048 | 0.879 | .005 | |
| Technical support | ||||||
| Reliable, prompt services | 3.396 | 1.080 | 3.973 | 0.600 | .029 | |
| Use of the PACS and satisfaction | ||||||
| Frequency of PACS use | 3.585 | 0.760 | 3.552 | 0.819 | .963 | |
| User satisfaction | 3.556 | 0.863 | 3.825 | 0.611 | .144 | |
| Future use of the PACS | ||||||
| Expectations and continuance use | 3.282 | 0.867 | 3.603 | 0.629 | .140 | |
| Overall opinion and impact of the PACS | ||||||
| Improved quality and services (benefits) | 3.892 | 0.623 | 4.218 | 0.427 | .050 | |
aMean values are based on a 5-point Likert scale, with 1 being the lowest and 5 being the highest.
bTechnologists were not asked this question, as the decision on image quality lies on radiologists.