Table 1.
Patient satisfaction item | Number of patients endorsing item (Valid %) | ||||||
---|---|---|---|---|---|---|---|
Strongly agree (5) | Agree (4) | Unsure (3) | Disagree (2) | Strongly disagree (1) | Missing or N/A | Mean (SD) | |
This program was helpful to me. | 578 (72.3%) | 197 (24.7%) | 21 (2.6%) | 2 (0.3%) | 1 (0.1%) | 1 | 4.69 (0.55) |
Staff respected my wishes and needs. | 665 (83.2%) | 129 (16.1%) | 4 (0.5%) | 1 (0.1%) | 0 (0%) | 1 | 4.82 (0.40) |
The contact made to my family member was helpful. | 257 (54.4%) | 163 (34.5%) | 43 (9.1%) | 6 (1.3%) | 3 (0.6%) | 326 | 4.41 (0.76) |
I was satisfied with the care given to my child. | 435 (85.6%) | 68 (13.4%) | 4 (0.8%) | 1 (0.2%) | 0 (0%) | 292 | 4.84 (0.39) |
I would recommend this program to others. | 695 (87.1%) | 97 (12.2%) | 6 (0.8%) | 0 (0%) | 0 (0%) | 2 | 4.86 (0.37) |
I am currently using skills learned in the day program. | 489 (61.3%) | 266 (33.3%) | 36 (4.5%) | 6 (0.8%) | 1 (0.1%) | 2 | 4.55 (0.63) |