Table 19.

Explanation of suggested improvements.

Category	Meaning	Patient quotes
More physio	More time with physiotherapist	“I’d like more demonstrations from the physiotherapist”
Surgery	Offer bariatric surgery	“Include bariatric surgery at the clinic”
Exercise class	Offer an exercise class	“The clinic could so with an exercise class liked to it” “Include referral to GP exercise scheme”
Dietitian	More time with dietitian	“I’d like more time with the dietitian” “Provide more dietitians”
Other times	Run clinic at other times	“Offer clinics in the evenings” “Offer appointments at more flexible times”
Groups also	Offer group appointments also	“Run group sessions also to motivate in-between appointments” “Offer group sessions for more frequent monitoring”
Waiting List	Reduce waiting list	“Reduce time required to wait on the list for referral to the clinic”
Closer	Run clinics close to patients’ homes	“It would be easier if I didn’t have to travel so far”
Other	Other suggestions	“Reduce walking distance from car-ark to clinic”
Drop In apts.	Offer drop in appointments	“Offer drop in appointments for weigh-ins”
More clinics	Run more clinics	“Provide more clinics”