Table 1.
Included studies: methods of examining user psychological experience.
| Reference | User experience focus | Methodsa | Tools | Time of assessment |
| Baños et al [33] | No | Open-ended questions (online) | Researcher designed questionnaire | Postsession (6 × weekly sessions) |
| Bendelin et al [34] | Yes | Semistructured interviews (face-to-face) | On the basis of the Client Change Interview | Posttreatment (8-10 months) |
| Bradley et al [35] | Yes | Semistructured interviews (phone) | Researcher devised based on Theory of Planned Behavior | Posttreatment (1 week) |
| Cartreine et al [36] | No | Questionnaires (online) | System Usability Scale; Credibility Questionnaire; Assessment of Self-Guided Treatment |
Postsession |
| de Graaf et al [37] | No | Questionnaires (online) | Credibility Expectancy Questionnaire (CEQ); customized questionnaire | CEQ at baseline; questionnaire posttreatment (3 months) |
| Devi et al [38] | Yes | Semistructured interviews (face-to-face) | Researcher devised interview guide | Posttreatment (6 weeks) |
| Fergus et al [39] | No | Questionnaire; semistructured interviews (face-to-face) | Treatment Satisfaction Questionnaire; researcher devised interview guide | Posttreatment (time unspecified) |
| Gega et al [40] | Yes | Questionnaire; semistructured interviews (face-to-face) | Session Evaluation Questionnaire; Session Impacts Scale; Helpful Aspects of Therapy form; Client Change Interview |
Questionnaires postsession; Interview posttreatment (time unspecified) |
| Gerhards et al [41] | Yes | Semistructured interviews (face-to-face) | Researcher devised interview guide | Posttreatment (time unspecified) |
| Gorlick et al [42] | Yes | Semistructured interviews (phone) | Researcher devised interview guide | Posttreatment (<2 years) |
| Gulec et al [43] | No | Questionnaires (online) | Researcher designed self-report questionnaires | Online weekly during treatment and posttreatment |
| Hind et al [44] | Yes | Session evaluation forms; semistructured interviews (phone and face-to-face) |
Researcher devised session evaluation forms and interview guide | Evaluation postsession; brief interview postsession 1; interview posttreatment (after completing or withdrawing) |
| Lara et al [45] | No | Questionnaire (online) | Researcher devised questionnaire | Posttreatment |
| Lederman et al [46] | No | Semistructured interviews (face-to-face) | Researcher devised interview guide | Posttreatment (time unspecified) |
| Lillevoll et al [47] | Yes | Semistructured interviews (face-to-face) | Researcher devised interview guide based on phenomenological hermeneutical approach | Posttreatment (time unspecified) |
| McClay et al [48] | Yes | Semistructured interviews (phone) | Researcher devised interview guide based on motivation, experience, and comparison with other treatments | Posttreatment (time unspecified) |
| Serowik et al [49] | No | Think aloud usability; questionnaire | Think aloud usability protocol; researcher designed questionnaire; modified Working Alliance Inventory | Usability during session; questionnaire posttreatment or at dropout (time unspecified) |
| Tonkin-Crine et al [50] | Yes | Unstructured interviews (phone) | Open-ended interview researcher devised | Posttreatment (time unspecified) |
| Topolovec-Vranic et al [51] | No | Unstructured interview (phone) | Unspecified | Weekly during 6-week program and 12 months postenrollment |
| Van Voorhees et al [52] | No | Questionnaire; diaries | Researcher designed questionnaire | Diary during and after session; questionnaire posttreatment (time unspecified) |
| Wade et al [53] | No | Semistructured interviews; survey |
Unspecified | At follow-up (time unspecified) |
a Other measures may have been used in the study such as pre- and postbaseline measures of diagnosis but these were not included in the data extraction as they did not concern user experience.