Table 3.
Distribution of topics.
| Topic | Percentage of PHIs who discussed a specific topic (%) | Percentage of reference in relation to overall references (%) |
Percentage of reference in relation to overall conversation size (%) |
| Barriers impeding PHI’s work | 100.0 | 13.6 | 16.7 |
| Epidemiology about dengue | 100.0 | 9.4 | 13.6 |
| Process of PHI’s work | 100.0 | 19.4 | 21.1 |
| Prevention of dengue | 96.4 | 5.4 | 8.9 |
| Knowledge about dengue (PHIs) | 92.9 | 5.1 | 7.0 |
| Education materials about dengue | 89.3 | 8.0 | 9.3 |
| Attitude of public towards PHIs | 86.0 | 6.4 | 6.0 |
| Equipment used for dengue tasks | 85.7 | 5.6 | 8.0 |
| Profile of PHI | 85.7 | 2.5 | 7.7 |
| Suggestion for mobile app | 85.7 | 6.3 | 7.6 |
| Responsibility of PHIs | 78.6 | 4.4 | 4.5 |
| Facilitators to PHI’s work | 71.4 | 2.6 | 3.8 |
| Client interaction with PHIs | 68.0 | 3.0 | 6.0 |
| Burden of dengue | 67.9 | 2.0 | 3.0 |
| Knowledge about dengue (public) | 67.9 | 1.9 | 2.9 |
| Trust among clients on PHIs | 50.0 | 1.4 | 1.4 |
| Story from PHI’s work life | 46.4 | 1.0 | 3.5 |
| Diseases related to mosquitoes | 39.3 | 0.9 | 2.8 |
| Technology use of PHIs | 25.0 | 0.4 | 0.5 |
| Demographic factors | 14.3 | 0.4 | 0.4 |
| Client satisfaction | 10.7 | 0.3 | 1.0 |