Table 1:
Overview of mobile oral telemedicine system in Botswana
Step 1 | Dental officer evaluates a patient with a complicated oral problem for which the dental officer decides to open a mobile oral telemedicine case. |
Step 2 | Dental officer records patient identifiable information in a ledger with a corresponding mobile oral telemedicine case identifier (e.g., 0001) |
Step 3 | Dental officer logs into the customized mobile oral telemedicine system application using a supplied clinic smart phone. |
Step 4 | Dental officer opens up a new case and inputs relevant patient information, including history of present condition, past medical history, photographs of the oral problem of concern and/or imaging that are taken using the smart phone camera, and his/her proposed diagnosis and management plan. |
Step 5 | Dental officer submits the new case information to the mobile oral telemedicine database using the mobile network or Wi-Fi connection. |
Step 6 | Dental officer establishes a plan to admit the patient or follow up with him/her in clinic while awaiting the specialist feedback. |
Step 7 | Mobile oral telemedicine system sends a text message and e-mail to the specialist that a case is available for review. |
Step 8 | Specialist logs into online portal for the mobile oral telemedicine system using a supplied tablet. |
Step 9 | Specialist reviews submitted case information on the online portal. |
Step 10 | Specialist opens a response template and inputs his proposed diagnosis and management plan. |
Step 11 | Specialist submits the response to the mobile oral telemedicine database using the mobile network or Wi-Fi connection. |
Step 12 | Mobile oral telemedicine system sends a text message and e-mail to the referring dental officer that a response from the specialist is available. |
Step 13 | Dental officer logs into online portal via the mobile network or Wi-Fi network using the supplied clinic smart phone. |
Step 14 | Dental officer reviews the submitted specialist response on the online portal. |
Step 15 | Dental officer manages the patient based on input from the specialist. |
Step 16 | Dental officer submits information the management and outcome of the patient through a follow up form available on the customized mobile oral telemedicine system application via the supplied clinic smart phone using the mobile network or Wi-Fi connection. |