Prevalence of cost conversations with and without discussion of cost-saving strategies. All visits were between patients >18 years old and specialist physicians in community-based clinics across the United States.
*Cost conversation was defined as any mention of the financial costs or insurance coverage associated with the patient’s healthcare.
†Discussion of cost-saving strategy was defined as any mention of one or more methods to reduce the patient’s out-of-pocket costs. No evidence was required that the cost-saving strategy was used or pursued, only that it was discussed.