Duration of cost conversations with discussion of cost-saving strategies. The median duration of cost conversations containing discussion of cost-saving strategies (N=231) was 68 seconds (interquartile range, 34 to 117 seconds). The median duration of clinic visits was 9 minutes and 57 seconds.
*Discussion of cost-saving strategy was defined as any mention of one or more methods to reduce the patient’s out-of-pocket costs. No evidence was required that the cost-reducing strategy was used or pursued, only that it was discussed.