Table 1.
Integration strategies manifested in national policy
| Integration dimensions | Countries | ||||
|---|---|---|---|---|---|
| Bots | Mal | Nam | RSA | Zam | |
| Clinical integration | |||||
| 1. Centrality of client needs | x | x | x | x | |
| 2. Case management | x | x | x | x | |
| 3. Patient education | |||||
| 4. Client satisfaction | |||||
| 5. Continuity | x | x | x | ||
| 6. Interaction between professional and client | x | ||||
| 7. Individual multidisciplinary care plan | |||||
| 8. Information provision to clients | x | ||||
| 9. Service characteristics | x | x | x | ||
| 10. Client participation | x | ||||
| 11. Population needs | x | x | |||
| 12. Self-management | x | x | x | ||
| Professional integration | |||||
| 13. Inter-professional education | x | ||||
| 14. Shared vision between professionals | |||||
| 15. Agreements on interdisciplinary collaboration | x | x | x | x | |
| 16. Multidisciplinary guidelines and protocols | |||||
| 17. Inter-professional governance | |||||
| 18. Interpersonal characteristics | |||||
| 19. Clinical leadership | x | ||||
| 20. Environmental awareness | |||||
| 21. Value creation for the professional | |||||
| 22. Performance management | x | x | x | x | |
| 23. Creating interdependence between professionals | x | x | |||
| Organisational integration | |||||
| 24. Value creation for organisation | x | x | x | x | |
| 25. Inter-organisational governance | x | x | x | x | x |
| 26. Informal managerial network | |||||
| 27. Interest management | x | x | x | x | x |
| 28. Performance management | |||||
| 29. Population needs as binding agent | x | x | x | x | x |
| 30. Organisational features | x | x | x | x | x |
| 31. Inter-organisational strategy | x | x | x | x | x |
| 32. Managerial leadership | |||||
| 33. Learning organisations | x | ||||
| 34. Location policy | x | x | x | x | x |
| 35. Competency management | |||||
| 36. Creating interdependence between organisations | x | x | x | x | x |
| System integration | |||||
| 37. Social value creation | x | x | x | x | x |
| 38. Available resources | x | x | x | x | x |
| 39. Population features | x | x | x | x | x |
| 40. Stakeholder management | x | x | x | x | x |
| 41. Good governance | x | x | x | x | x |
| 42. Environmental climate | x | x | x | x | x |
| Functional integration | |||||
| 43. Human resource management | x | x | x | x | |
| 44. Information management | x | x | x | x | |
| 45. Resource management | x | x | x | ||
| 46. Support systems and services | |||||
| 47. Service management | x | x | |||
| 48. Regular feedback of performance indicators | x | x | x | x | x |
| Normative integration | |||||
| 49. Collective attitude | x | x | x | x | x |
| 50. Sense of urgency | x | x | x | x | x |
| 51. Reliable behaviour | |||||
| 52. Conflict management | |||||
| 53. Visionary leadership | x | x | x | x | x |
| 54. Shared vision | x | x | x | x | x |
| 55. Quality features of the informal collaboration | |||||
| 56. Linking cultures | x | x | x | ||
| 57. Reputation | |||||
| 58. Transcending domain perceptions | |||||
| 59. Trust | |||||