Triple Aim Outcomesa
|
Experience of care |
Satisfaction |
Patient-reported measures addressing the satisfaction (or barriers) of the service delivery. |
|
Quality of careb
|
Factors related to the quality of care (e.g. patient safety, timeliness, responsiveness, accessibility). |
Population health |
Mortality |
Health outcomes related to mortality measures for a general or specific (sub)population (e.g. life expectancy, standardized mortality, healthy life expectancy). |
|
Morbidity |
Health outcomes related to patient reported functional status measures (e.g. HRQOL-4, SF-12, EuroQol). |
|
Disease Burden |
Health outcomes related to the incidence and prevalence of (major) chronic conditions (e.g. diabetes, heart diseases, chronic obstructive pulmonary disease). |
|
Behavioural factors |
Health outcomes related to behavioural factors (e.g. smoking, diet and physical activity) |
|
Physiological factors |
Health outcomes related to physiological factors (e.g. body mass index, cholesterol and blood glucose). |
Cost and utilization |
Cost per capita |
Total (direct and indirect) costs and costs by type of service of a particular population per time unit (month, year). |
|
Utilization of services |
Total volume of service use visits (e.g. number of hospital, emergency department) for per a particular population per time unit (month, year). |
RMIC domainsc
|
Scale of integration |
Universal population (macro) |
Universal strategies and interventions designed to promote the general health or reduce the risk of developing health problems in a population. |
|
Targeted sub-groups (meso) |
Targeted strategies and interventions designed for a subpopulations at risk (based on their age, gender, genetic history, condition, or situation) of developing a (severe) disease. |
|
Targeted individuals (micro) |
Targeted strategies and interventions designed for persons at extremely high risk or who already show (a)symptomatic or clinical ‘abnormalities.’ |
Type of integration |
System integration (macro) |
Coherent set of (informal and formal) political arrangements to facilitate professionals and organisations to deliver a comprehensive continuum of care for the benefit of the general population. |
|
Organisational integration (meso) |
Inter-organisational partnerships (e.g. agreements, contracting, strategic alliances, knowledge networks, mergers) based on collaborative accountability and shared governance mechanisms, to deliver a comprehensive continuum of care to targeted sub-groups at risk. |
|
Professional integration (meso) |
Inter-professional partnerships based on a shared understanding of competences, roles, responsibilities and accountability to deliver a comprehensive continuum of care to targeted subgroups at risk. |
|
Clinical integration (micro) |
Coordination of person-focused care for a complex need at stake in a single process across time, place and discipline. |
Enablers of integration |
Functional integration (micro-macro) |
Communication mechanisms and tools (i.e. financial, management and information systems) structured around the primary process of service delivery that provide optimal information as a feedback mechanism for decision support between organisations, professional groups and individuals. |
|
Normative integration (micro-macro) |
Mutually respected cultural frame of reference (i.e. shared mission, vision, values and behaviour) between organisations, professional groups and individuals to achieve shared goals towards the Triple Aim outcomes. |