Table 3.
Improvement activity: already implemented or planned for | Small scale | Process design within team | Process design between services | Process design between organisations |
---|---|---|---|---|
Small screen for privacy at reception | x | |||
Triage by senior staff at ED | x | |||
Lazyboys (reclining chairs) for long term mothers - donations sourced | x | |||
Mattresses for mothers in the ward | x | |||
All referred patients through clinic doctors | x | |||
Tracing of children through CHWs | x | |||
Tea for mothers in morning | x | |||
Debriefing of paediatrics staff by university psychology department | x | |||
Schooling | x | |||
Library | x | |||
Organisation of child files at clinics | x | |||
Ill children straight to ward from ED without waiting for results (with SOP) | x | |||
Downreferral criteria in POPD | x | |||
Departmentalisation | x | |||
Prescription pathway at clinics- plan/SOP |
x | |||
Ward orientation tool for admitted patients |
x | |||
Soundproof area in POPD (moved to doctors room) | x | |||
Urns for Paediatric ward | x | |||
Psychological support for mothers | x | |||
Play area at wellness | x | |||
Q marshals at clinics | x | |||
Q marshals at hospital reception | x | |||
Positive attitude workshops by subdistrict psychologist planned | x | |||
Time appointments at POPD | x | |||
Point of care blood test machine in ED – on priority equipment list | x |