Table 6.

Interview excerpts reflective of the theme ‘Internal and external sources of support’

“…our Warfarin lead is actually a prescribing lead. So I’m very comfortable that we have the right knowledge in the place…” Practice Manager, Risky prescribing (P1)

“Monitor more easily, and as a result of all the guidance that comes out there’s the system that we use, generally it’s either EMIS or SystmOne [brands of electronic patient records] but the computer systems being in place enables access as well to guidelines more readily more quickly, and we know when they’re going to be updated, we can see the review dates on them, so we can see you know is this guidance due for a renewal or is it due for updating, so all of that, I mean I think that kind of approach has had an impact.” Nurse Practitioner, Blood pressure targets in hypertension (P98)

“What would make you feel more confident, is there anything that would increase your confidence to follow this recommendation? (Interviewer) … As I again said if there is an organised link between the primary and secondary care and if there is an external supporting agency like a, for a patient education and things like that, it would be relatively easy to carry on these thing, yeah….” GP, Treatment targets in type 2 diabetes (P8)