Table 1.
Effects of patient and hospital characteristics on overall satisfaction and willingness to return (n = 810)
| Variable | Value (n) | Overall satisfaction | Willingness to return | ||||
|---|---|---|---|---|---|---|---|
| Satisfaction rated | p-Value | Likely | Unlikely | p-Value | |||
| Data from the questionnaire | Sex | Male (314) | 5.35 | 0.079a | 281 | 29 | 0.237c |
| Female (483) | 5.28 | 427 | 54 | ||||
| No response | 13 | 19 | |||||
| Age (years) | 31–40 (1) | 5.0 | 0.088b | 1 | 0 | 0.294c | |
| 41–50 (16) | 5.36 | 11 | 4 | ||||
| 51–60 (81) | 5.32 | 74 | 7 | ||||
| 61–70 (240) | 5.36 | 214 | 25 | ||||
| 71–80 (374) | 5.31 | 335 | 35 | ||||
| >80 (95) | 5.14 | 81 | 13 | ||||
| No response | 3 | 10 | |||||
| Number of prior hospital stayse | 1–2 (586) | 5.35 | 0.002b | 537 | 46 | <0.001c | |
| 3–5 (182) | 5.2 | 150 | 29 | ||||
| >5 (24) | 5.0 | 19 | 5 | ||||
| No response | 18 | 24 | |||||
| State of health prior to hospitalization | Excellent (8) | 5.5 | 0.002b | 8 | 0 | 0.455c | |
| Good (136) | 5.3 | 121 | 13 | ||||
| Fair (279) | 5.21 | 243 | 34 | ||||
| Poor (371) | 5.39 | 335 | 34 | ||||
| No response | 16 | 22 | |||||
| Source of referral | General practitioner (90) | 5.31 | 0.069b | 79 | 10 | 0.058c | |
| Specialist (642) | 5.33 | 580 | 59 | ||||
| Self-referral (12) | 5.45 | 11 | 1 | ||||
| Emergency (39) | 5.0 | 28 | 9 | ||||
| Transferred from other hospital (2) | 5.5 | 2 | 0 | ||||
| No response | 25 | 31 | |||||
| Length of stay | 1–2 days (2) | 5.0 | 0.478b | 2 | 0 | 0.097c | |
| 3–7 days (95) | 5.29 | 84 | 11 | ||||
| 1–2 weeks (571) | 5.32 | 516 | 51 | ||||
| >2 weeks (131) | 5.24 | 108 | 21 | ||||
| No response | 11 | 17 | |||||
| Assessment of length of stay | Absolutely appropriate (614) | 5.4 | <0.001b | 573 | 38 | <0.001c | |
| Could have been longer (99) | 4.92 | 74 | 23 | ||||
| Could have been shorter (12) | 4.67 | 8 | 4 | ||||
| I cannot judge (77) | 5.05 | 56 | 19 | ||||
| No response | 8 | 15 | |||||
| Self-reported complications after discharge | Yes (99) | 4.8 | <0.001c | 59 | 40 | <0.001c | |
| No (693) | 5.36 | 648 | 42 | ||||
| No response | 18 | 21 | |||||
| Data from the systematic hospital quality reports | Number of cases treated by hospital | High (9)f | 5.35 | 0.021c | 377 | 41 | 0.529c |
| Low (34)f | 5.26 | 342 | 43 | ||||
| Median (range) | 299 (7–569) | ||||||
| Postoperative mobility (percentage of cases treated) | High (23)f | 5.33 | 0.548c | 354 | 32 | 0.053c | |
| Low (20)f | 5.29 | 365 | 52 | ||||
| Median (range) | 99.65 (84–100 %) | ||||||
| Indication for THR surgery (percentage of cases treated) | High (21)f | 5.33 | 0.125c | 359 | 43 | 0.827c | |
| Low (22)f | 5.28 | 360 | 41 | ||||
| Median (range) | 96.83 (65–100 %) | ||||||
| Reoperation during study period | Yes (35)f | 5.3 | 0.161c | 613 | 76 | 0.195c | |
| No (8)f | 5.33 | 106 | 8 | ||||
aMann-Whitney U test. bKruskal-Wallis test. cChi-squared test. dGrouped median. eWithin the prior 5 years. fNumber of hospitals, not the sum of patients treated