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. 2016 Jun 20;4(2):238–250. doi: 10.9745/GHSP-D-16-00003

TABLE 2. Description of 8 Work Characteristic Factors Emerging From Factor Analysis of CHW Survey Responses, Shurugwi and Chirumanzu Districts, Zimbabwe, 2013.

Factor Number of Survey Items Description of Factor
Perceived job satisfaction and intrinsic motivation 12 Feels personally motivated and happy with work and making a positive impact; feels appreciated by community, health workers, and organization for work
Satisfaction with remuneration 3 Satisfied with remuneration for the work
Perceived peer support 5 Receives advice and support from other CHWs
Perceived supportive supervision 12 Feels valued, motivated, guided, and heard, and feels supervisor is accessible
Perceived operational supervision 10 Feels informed and consulted about work activities; received communication to improve work; feels needs are represented
Perceived adequacy of resources for work 5 Frequency of shortage of transportation and work tools
Perceived negative performance feedback 5 Community, other CHWs, and supervisor attitude indicate poor performance
Perceived positive performance feedback 6 Supervisor and community inform CHW of good performance, positive changes in community; increased job confidence

Abbreviation: CHW, community health worker.