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. 2016 Jun 20;4(2):311–325. doi: 10.9745/GHSP-D-15-00386

TABLE 1. Coding Scheme to Describe Messages Posted by WhatsApp Learning Group Participants, Kibera and Makueni, Kenya, August 19, 2014 – March 1, 2015– (N = 1,830 Posts, Codes Listed in Alphabetical Order).

Code Description No. of Postsa Code Description No. of Postsa
Chain letter Generic message forwarded to members 12 Mobile app References to child developmental milestones or the project app 46
Clarifications Corrections to a prior post 11 Mobile phone Operational aspects of using mobile phones 113
Community development Community mobilization efforts in Kibera or Makueni 35 Moral support Condolences and encouragement in response to challenges or hardships 133
Disability Documentation of disabled child’s developmental milestones 111 Mutual learning Informal learning, peer learning, and knowledge exchange 108
Encouragement and praise Encouragement and praise in response to a prior post 281 Other health initiatives References to health programs other than childhood disability, malnutrition, or water and sanitation 110
Evidence Documentation of CHW practice 14 Other media Posts containing only icons, videos, or audio and exclusive of text 19
Follow-up Responses to a prior post or event 120 Photos Posts of photos 411
Fundraising and donations Collection or distribution of money or objects 16 Photo captions Posts containing descriptions of photos 183
Greetings Hellos, welcome messages, and holiday wishes 215 Referral Referrals of patients to CHEW or health facility 79
Health education CHW efforts to educate community 31 Religion Bible verses, blessings, and other references to faith 108
Household visits Encounters during CHW household visits 51 Reporting CHW descriptions of patient encounters or community work 100
Inspiration Words to motivate forum participants 48 Reprimand Posts that discipline or challenge other WhatsApp participants 16
Job offers and professional development Employment announcements and outside training 22 Requesting information Solicitation of additional information from others 83
Kibera-Makueni exchange Communication between Kibera & Makueni participants 137 Security References to community violence, fires, or other disturbances 4
Kenya Nation building 8 Service Statements about community service 6
Logistics and planning Time, date, location, and agenda of meetings and other events 186 Thanks Expressions of gratitude 304
Malnutrition Descriptions of work with malnourished children 16 Training Formal learning opportunities 122
mLearn project References to the mLearn project and its site visits, conferences and training activities 297 Water and sanitation Initiatives to promote clean water and hygiene 42
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More than 1 code may have been assigned to any 1 post, so percentages will not total to 100%.