Table 4.
Changes in ease of access to and satisfaction with nephrologist support
| ITEM | PRE-PROGRAM MEAN | POST-PROGRAM MEAN | P VALUE |
|---|---|---|---|
| Ease of access (N = 87)* | 2.99 | 4.21 | < .001 |
| Satisfaction with nephrologist support | |||
| • Overall (N = 86)† | 3.45 | 4.33 | < .001 |
| • In person (N = 37)‡ | 3.57 | 4.65 | < .001 |
| • E-mail (N = 64)‡ | 3.42 | 4.48 | < .001 |
| • Small group (N = 53)‡ | 3.43 | 4.51 | < .001 |
| • Telephone or teleconference (N = 70)‡ | 3.47 | 4.06 | < .001 |
| • Webinar or videoconference (N = 19)‡ | 3.47 | 3.63 | .667 |
*
Item ranked on the following 5-point scale: 1 = always difficult; 2 = often difficult; 3 = sometimes easy or difficult; 4 = very easy; 5 = extremely easy.
†
Overall satisfaction represents the mean across all modes of communication for each respondent.
‡
Item ranked on the following 5-point scale: 1 = not at all satisfied; 2 = slightly satisfied; 3 = moderately satisfied; 4 = very satisfied; 5 = extremely satisfied.