Table 1.

The intended use of the individual intervention components.

Intervention component	Intended use
Video library	Before a clinical consultation, a subset is selected from the 58 video fragments available for use in the video library. The selection is tailored to the user’s preferences and needs at that time and stored in the user’s personal video library. When the intervention is used again, new video fragments are added to the library along with the previously viewed videos (which are still available for viewing). Per consultation, video clips regarding a maximum of 3 communication themes are provided (6 clips in total). When using the intervention for the first time, a maximum of 4 introductory clips are added to the theme clips.
Question prompt	A prompt was integrated to encourage patients to set goals and prepare questions before the consultation. Patients can also formulate questions or remarks while watching the video fragments. The question prompt sheet can be printed or emailed to the patient’s address.
Listening back to the consultation	A consultation audio recording can be uploaded, attached to the consultation date in the agenda, and replayed at any time.