Table 4.

Analysis of variance of CCATH composite scores by performance tiers

Composite	High (n = 30)	Medium (n = 65)	Low (n = 30)	F test
Leadership and strategic planning	75.7	29.5	8.6	61.0**
Data collection on inpatient population	100.0	92.4	69.2	10.7**
Data collection on service area	88.9	61.5	35.8	26.2**
Performance management systems and QI	61.1	29.7	8.9	30.1**
Human resources practices	85.7	64.9	49.0	34.8**
Diversity training	87.8	50.5	26.2	36.2**
Community representation	69.6	43.4	8.9	15.7**
Availability of interpreter services	84.5	71.2	51.4	15.3**
Interpreter services policies	88.8	60.7	38.5	24.8**
Quality of interpreter services	87.4	67.2	19.0	36.2**
Translation of written materials	67.9	51.4	37.4	17.0**
Clinical cultural competency practices	93.1	82.6	65.7	11.9**

All pairwise comparisons were statistically different (p < .05) based on Tukey’s post hoc analysis.

^*p < 0.05.

^**p < 0.01.