Table 1.

PCMH Model and Attribute Definitions

PCMH Attribute	PCMH Characteristica	Allowable Responses
Received comprehensive care	USC usually asked about medications and treatments prescribed by other doctors [26, 27, 29]	Yes
	USC provided care for new health problems [26–28]	Yes
	USC provided preventive healthcare [26–28]	Yes
	USC provided referrals to other health professionals [26–28]	Yes
	USC provided care for ongoing health problems [26, 27]	Yes
	Participant received comprehensive care [26]	Yes to all five questions
Received patient-centered care	USC showed respect for the medical, traditional, and alternative treatments with which participant is happy [26]	Usually, always
	USC asked participant to help decide treatment when there was a choice of treatments [26–29]	Usually, always
	USC presented and explained all healthcare options to participant [26]	Yes
	Participant received patient-centered care [26]	Usually, always, or yes to all three questions
Received accessible care	It was not difficult to get to USC’s location	Not too difficult, not at all difficult
	It was not difficult to contact USC over the phone about a health problem during regular office hours [26, 27, 29]	Not too difficult, not at all difficult
	USC offered night and weekend office hours [26–29]	Yes
	USC spoke the participant’s preferred language or provided translation services [26]	Yes
	Participant received accessible care	Not too difficult, not at all difficult, or yes to all four questions
Received care consistent with the PCMH	Participant had a USC other than an ER that provided comprehensive, patient-centered, and accessible care [26, 28, 29]	Allowable responses for all attributes

^a Prior research that informed the selection of MEPS variables is cited as appropriate, but there were some coding and other differences between this study and how the cited studies assessed PCMH characteristics. Additional methodological details are available from the authors upon request