Table 3.
Receipt of Care Consistent with the PCMH for Participants with a USC
| PCMH Attribute | PCMH Characteristic | At Least One Year (N = 6175) | Both Years (N = 5035) |
|---|---|---|---|
| N (weighted %) | |||
| Comprehensive care | USC usually asked about medications and treatments prescribed by other doctors | 5640 (91.7 %) | 3486 (69.3 %) |
| USC provided care for new health problems | 6121 (99.1 %) | 4832 (96.1 %) | |
| USC provided preventive healthcare | 6094 (98.6 %) | 4819 (95.6 %) | |
| USC provided referrals to other health professionals | 6091 (98.5 %) | 4773 (94.6 %) | |
| USC provided care for ongoing health problems | 6093 (98.4 %) | 4810 (95.1 %) | |
| Participant received comprehensive care | 5461 (88.4 %) | 3186 (62.9 %) | |
| Patient-centered care | USC showed respect for the medical, traditional, and alternative treatments with which participant is happy | 5619 (90.9 %) | 3567 (70.7 %) |
| USC asked participant to help decide treatment when there was a choice of treatments | 5470 (89.5 %) | 3391 (68.3 %) | |
| USC presented and explained all healthcare options to participant | 5942 (96.1 %) | 4329 (86.0 %) | |
| Participant received patient-centered care | 4989 (81.0 %) | 2655 (52.7 %) | |
| Accessible care | It was not difficult to get to USC’s location | 5914 (96.2 %) | 4334 (87.2 %) |
| It was not difficult to contact USC over the telephone about a health problem during regular office hours | 5434 (88.4 %) | 3350 (67.1 %) | |
| USC offered night and weekend office hours | 2702 (43.5 %) | 1052 (21.0 %) | |
| USC spoke the participant’s preferred language or provided translation services | 6165 (99.9 %) | 5012 (99.8 %) | |
| Participant received accessible care | 2181 (35.3 %) | 683 (13.8 %) | |
| Received care consistent with the PCMH | Participant had a USC other than an ER that provided comprehensive, patient-centered, and accessible care | 1466 (23.4 %) | 322 (6.2 %) |