Table 3.
Effects of EHR Adoption Stage on Patient Satisfaction (N = 41)
| Unadjusted | Adjusted | |||||
|---|---|---|---|---|---|---|
|
|
||||||
| Outcome Variable | β | R2 | F | β | R2 | F |
| MD communicates well | 0.00 | 0.00 | 0.00 | −0.04 | 0.12 | 2.64 |
| RN communicates well | 0.10 | 0.01 | 0.46 | −0.03 | 0.45 | 9.97 |
| Receive help quickly | 0.02 | 0.00 | 0.03 | −0.08 | 0.29 | 4.95 |
| Pain well controlled | 0.07 | 0.00 | 0.22 | 0.00 | 0.15 | 3.11 |
| Medications explained | −0.03 | 0.00 | 0.05 | −0.08 | 0.10 | 2.23 |
| Environment clean | −0.18 | 0.03 | 1.38 | |||
| Environment quiet | 0.14 | 0.02 | 0.80 | 0.12 | 0.15 | 3.32 |
| Given discharge information | −0.26 | 0.06 | 2.74 | −0.31* | 0.46 | 7.56 |
| High rating for hospital (9–10) | 0.00 | 0.00 | 0.00 | −0.08 | 0.39 | 5.77 |
| Definitely recommend hospital | −0.02 | 0.00 | 0.02 | −0.10 | 0.47 | 8.15 |
p < .05
Note. All responses are “top box” or response of “always” or highest possible rating. Adjusted models included indicated control variables: nurse staffing levels, certification, education; patient comorbidities, age, race, gender and insurance status; and hospital geographic location, size (beds), high technology status and teaching status.