Table 4.
Effects of EHR, Adjusted for Staffing and Resources and Missed Nursing Care on Patient Satisfaction (N = 41)
Unadjusted | Adjusted | |||||
---|---|---|---|---|---|---|
|
||||||
Outcome Variable | β | t | p | β | t | p |
MD communicates well | 0.06 | 0.40 | 0.70 | −0.10 | −0.77 | 0.45 |
RN communicates well | 0.19 | 1.61 | 0.11 | 0.11 | 1.07 | 0.29 |
Receive help quickly | 0.10 | 0.74 | 0.46 | 0.03 | 0.25 | 0.80 |
Medications explained | 0.02 | 0.17 | 0.86 | −0.00 | −0.04 | 0.96 |
Environment clean | −0.12 | −0.90 | 0.37 | |||
Given information | −0.19 | −1.41 | 0.16 | −0.27* | −2.19 | 0.03 |
High rating for hospital (9–10) | 0.06 | 0.46 | 0.64 | −0.00 | −0.01 | 0.99 |
Definitely recommend hospital | 0.04 | 0.35 | 0.73 | −0.02 | −0.23 | 0.82 |
p < .05
Note: All responses are “Top-Box” or response of “always” or highest possible rating. Adjusted models included indicated control variables nurse staffing levels, certification, education; patient comorbidities, age, race, gender and insurance status: and hospital geographic location, size (beds), high technology status and teaching status.