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. 2016 Sep 1;4:2050312116664224. doi: 10.1177/2050312116664224

Table 1.

Determinants of trust.

Author (year) Honesty Confidentiality Dependability Communication Competency Fiduciary responsibility Fidelity Agency
Armstrong et al. (2008) X X X X X X
Hall et al. (2001) X X X X X
Katapodi et al. (2010) X
Mechanic et al. (2000) X X X X X
Ozawa et al. (2013) X X X X X
Thom et al. (1997) X X
Thom and The Stanford Trust Study Physicians (2001) X
Lynn-McHale et al. (2001) X X X
Mechanic et al. (1996) X X X X X
Thom et al. (2002) X X X X
Thom et al. (2004) X X X X X X
Pearson et al. (2000) X X X X