Skip to main content
. 2016 Jun 27;86(2):78–86. doi: 10.5414/CN108831

Table 1. Topic areas of interview questions based on cause/effect analysis and quality function deployment.

Quality improvement method Topic areas for questions
Cause and effect analysis: “Effects” Cause and effect analysis: “Causes” (patient, provider, system, environment)
Low patient CKD knowledge Non-optimal shared decision making Patient management/treatment decision conflict Non-optimal patient self-care, engagement Kidney disease complications, progression What are causes for low patient disease knowledge? Where are self-care information needs unmet? What are barriers to shared decision making? What decisions do patients face about treatment, management? What factors influence them? What areas of management/treatment are difficult for patients? What are influencing factors in management decisions and daily self-care? What are causes to non-optimal patient self-care, and engagement?
Quality function deployment Attributes of decision aid and relative importance
Preferences, needs, and desires to support patient education, decision making, patient self-efficacy, self-care, and disease management What information is most important to know about CKD diagnosis? What information is most important to support patient self-care and management decisions? What attributes are most important in format, delivery and implementation of decision aids? What requirements (resources, needs, desires) do providers/patients have for using a decision aid practice?