Table 5.

Factors influencing motivation and job satisfaction among supervisors

Levels of influence	Motivating factors		Hygiene factors
	Motivators/satisfiers	Demotivators	Non-dissatisfiers (factors preventing dissatisfaction)	Dissatisfiers (factors promoting dissatisfaction)
Community level	• Nature of community work • Making a difference and community appreciation	• Non-adherence to health advice among community members		• Working in crime-prevalent communities
Organizational/programme level	• Promotion to supervisory position • Acquisition of management skills and experience • Participation in capacity building • And the development of programmes • Educational advancement opportunities	Alienation from decision-making	Salaries (supervisory position), retirement benefits, salary advances, financial support, educational loans and medical services	• Remuneration for CHWs • Problems with material and logistical resources • Confronting job insecurity • Dealing with work-related stressors • Navigating the interface between CHWs and management
Policy level (government and donor agencies)				• Shortage of resources and funding for stipends and salaries • Challenges of partnering with government agency