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. 2016 Sep 8;18(9):e247. doi: 10.2196/jmir.6331

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©Jina Huh, Rebecca Marmor, Xiaoqian Jiang. Originally published in the Journal of Medical Internet Research (http://www.jmir.org), 08.09.2016.

This is an open-access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/2.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work, first published in the Journal of Medical Internet Research, is properly cited. The complete bibliographic information, a link to the original publication on http://www.jmir.org/, as well as this copyright and license information must be included.

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11 community members’ way to figure out moderators’ departure from WebMD. This process helped us understand members’ perceived role about moderators in online health communities.