Table 3.

Qualitative Feedback

	Positive Quote	Negative Quote
A Welcome, if Unexpected, Intervention	I had no idea what I was signing up for. Honestly, I thought it was just gonna be asking me how how my day was going and you guys were gonna like put it in some data table or something, but the advice back was actually, I didn’t even expect it to be as good as it was, so, yeah, I liked it a lot … (#15, 17 y.o. M) Um, to be honest, I wasn’t really expecting it….I thought it was just going to be another day in the ER or something like that. [But] it was pretty interesting. (#7, 13 y.o. F)	Yeah, I’m still kind of the same person as I was before…I’m a very stubborn person, you can’t change me (#16, 17 y.o. M) The iPad I was fine with, because I was kind of already laying there and I was bored out of my mind … It’s just like when we talked it was not like the right moment, cause I was kind of freaking out. (#10, 14 y.o. M)
Mood Check-In Was “Most Important”	It was a question that I don’t ever get asked, like I get asked, “how are you?” but that’s like not specific enough, like, I might be feeling good, bad, I don’t…It’s like, kinda difficult to say how I feel, but then when you actually make me, that I have to actually give an answer and be like from one to five, generally one to five… It makes it a lot easier and it makes me, it helps me reflect and see how I actually feel other than just giving- saying “oh, I’m fine.” (#13, 15 y.o. M) Yeah, it’s like before I would have a hard time like talking to people, telling people how my day was but I’ve been doing this for a little bit and now it’s like, I find it easier to talk to people, like I can tell them how I’m doing like if it’s a bad day or a good day. (#14, 16 y.o. M)	I guess, um when the message that I receive “How are you feeling today?” if we can actually say how we are feeling. Instead of using numbers, say how we’re feeling (#1, 15 y.o. F) Like [pause] like it was just like annoying doing it every day… Yea, it should have been like at the end of the week, you know what I mean? (#16, 17 y.o. M)
Uplifting Content	What I what I think about that is, if my friend’s trying to put me down then I’m in control of what she or he has to say about me and I can like take it and I can go talk to that person and be like “why did you say this and this and this?” and that’s not true instead of just blowing it out into proport- into proportion and getting mad and frustrated, just go up to the person and ask them why they would say it…. They are helpful, because it helped me realize that I could better – like I could make my own decisions. (#4, 15 y.o. F) They were, they were really good, they helped me through, there was one, I know there was one incident where I wasn’t, I was having a really bad day, and I saw one of them that wa- that said um, it was like, “on good days, focus on the goals you have for yourself and the next stop to get there,” so it was like, I don’t know, it just made me happier. (#15, 17 y.o. M)	It’s like all the same it ‘cuz like I said they’re they’re just different categories of the same thing. (#5, 15 y.o. F)
The Conundrum of Automation	Um, I liked the text message more, ‘cuz I’m not really an open person, Like, I, like, there’s certain people I can like talk to, but I’ve known them for like ever, but, like, um, then the text messaging was kind of like, I felt kind of safe about it. Like, I’m not really saying like what’s going on, I’m just like putting a number, stuff like what I felt, and then you give information, like advice, and then, even if it didn’t help, it was still there. (#10, 14 y.o. M) It was helpful in like it helped me like emotional, because, like, it, when I was like, it would give, like, good feedback - when I was saying, if I was not feeling good or if I wasn’t feeling good about myself or depressed or anything. (#14, 16 y.o. M)	Like um, when you say like how you’re feeling it would be nice if an actual person were to write out the message for you instead of it just being like an automated one…. Because then it’s just not like a randomly generated response like someone actually thought out like what to say to you. (#11, 14 y.o. F) Like, at some times it was, at times it felt repetitive, and at other times it felt like you didn’t really have a connection with it, and it felt like, sorta like a lesson at school or something, and like… That’s not what I kinda thought it would be like. Like, I thought it would be like really personal. (#13, 15 y.o. M)