Table 2.
Component | Weeks 8–11 (TCa) | Weeks 12–13 (F2FCb) | ||||||||||
Group B (n=130) | Group A (n=109) | Group A (ConAc) (n=53) | Group B (n=35) | Group B (ConBd) (n=30) | Group B (NVBFe) (n=13) | |||||||
Mean | SD | Mean | SD | Mean | SD | Mean | SD | Mean | SD | Mean | SD | |
Total score | 13.13 | 2.31 | 13.28 | 1.54 | 13.28 | 1.46 | 13.43 | 1.63 | 13.53 | 1.52 | 13.62 | 1.64 |
Providing structure | 3.31 | 0.67 | 3.25 | 0.49 | 3.23 | 0.46 | 3.31 | 0.52 | 3.37 | 0.48 | 3.38 | 0.49 |
Gathering information | 3.34 | 0.72 | 3.26 | 0.55 | 3.30 | 0.53 | 3.51 | 0.55 | 3.53 | 0.50 | 3.46 | 0.50 |
Building rapport | 3.16 | 0.73 | 3.46 | 0.58 | 3.47 | 0.54 | 3.34 | 0.58 | 3.37 | 0.55 | 3.46 | 0.63 |
Understanding patient’s needs | 3.32 | 0.68 | 3.31 | 0.57 | 3.28 | 0.59 | 3.26 | 0.44 | 3.27 | 0.44 | 3.31 | 0.46 |
aTC: teleconsultation.
bF2FC: face-to-face consultation.
cConA: group A students who participated in two consultations (one face-to-face consultation, one teleconsultation) before week 12.
dConB: group B students who participated in two consultations (one face-to-face consultation, one teleconsultation) before week 12.
eNVBF: students who had a face-to-face consultation and reviewed the nonverbal behavior feedback.