Table 2.
Qualitative analysis of the blog posts and comments relating to aspects of humanism and professionalism.
| Themes |
|
Examples |
| Humanism themes |
|
|
|
|
Dealing with “difficult” patients | “I have no idea how to work with these patients without rolling my eyes or biting my lip.” |
|
|
Appreciating patients’ context | “Understanding the origin of the problem...can help.” |
|
|
Developing compassion | “I’ve learned that these patients require a new level of compassion.” |
|
|
Developing respect | “It’s relatively easy to be...respectful when it goes both ways, but not when our efforts are met with resistance or even aggression.” |
|
|
Developing empathy for others | “I resist my impulse to think that I would behave any differently if I were in their shoes.” |
| Professionalism themes |
|
|
|
|
Deidentification of information | “We’re all learning how to deidentify cases.” |
|
|
Hidden curriculum | “This sort of talk is longstanding...and models a lack of collegiality.” |
|
|
Student/staff privacy | “[Are] students wanting to keep their interactions with other students private from their professors, and vice versa?” |
|
|
Patient privacy | “It is still important to protect...patient privacy.” |
|
|
Conflict with colleagues | “Do [they] truly resent the ED, or are their feelings a ‘nothing personal’ natural defense mechanism of venting?” |