Table 2.
Subscale and item-level scores for the Patient–Practitioner Interaction Scale
| Patient–Practitioner Interaction Scale | n=325
|
||||
|---|---|---|---|---|---|
| Mean (SD) | Median | Mode | Range | ||
| Subscale scores (1 to 5 [greater satisfaction]) | |||||
| Providing information subscale (mean of items 1, 2) | 4.5 (0.6) | 5.0 | 5.0 | 2.5–5.0 | |
| Rapport subscale (mean of items 3–8) | 4.6 (0.5) | 5.0 | 5.0 | 3.0–5.0 | |
| Meeting patient needs subscale (mean of items 9–11) | 4.6 (0.5) | 5.0 | 5.0 | 2.7–5.0 | |
| Item scores (1 = strongly disagree to 5= strongly agree) | |||||
| 1. | The advanced practitioner gave me the information I needed. | 4.5 (0.6) | 5.0 | 5.0 | 3.0–5.0 |
| 2. | The advanced practitioner helped me understand my condition. | 4.5 (0.7) | 5.0 | 5.0 | 2.0–5.0 |
| 3. | I feel that I can contact the advanced practitioner if I need to. | 4.5 (0.7) | 5.0 | 5.0 | 2.0–5.0 |
| 4. | I could talk to the advanced practitioner. | 4.6 (0.6) | 5.0 | 5.0 | 2.0–5.0 |
| 5. | I would recommend the advanced practitioner to a friend. | 4.6 (0.6) | 5.0 | 5.0 | 1.0–5.0 |
| 6. | The advanced practitioner was attentive to me. | 4.7 (0.5) | 5.0 | 5.0 | 3.0–5.0 |
| 7. | The advanced practitioner was not in a rush. | 4.6 (0.6) | 5.0 | 5.0 | 2.0–5.0 |
| 8. | The advanced practitioner was professional. | 4.7 (0.5) | 5.0 | 5.0 | 3.0–5.0 |
| 9. | The advanced practitioner explained the reason for treatment. | 4.6 (0.6) | 5.0 | 5.0 | 2.0–5.0 |
| 10. | My needs were addressed. | 4.6 (0.6) | 5.0 | 5.0 | 2.0–5.0 |
| 11. | The advanced practitioner used words I understood. | 4.7 (0.5) | 5.0 | 5.0 | 3.0–5.0 |
Abbreviation: SD, standard deviation.