Clinical |
Full time on-site primary care behavioral health clinician (1 per 7500 patients23)
Clinician availability for personal, face-to-face introductions (“warm handoffs”) and consultation
Brief evidence-supported treatment interventions; other clinical care responsibilities
Intensive training of primary care behavioral health clinicians, using standardized protocols for a broad range of psychological and medical problems amenable to behavioral health treatment
Population (panel) based care using measurement-based, stepped treatment and other resources
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Operational |
Screening for mental health, substance abuse, and health behavior issues and provider decision support seamlessly integrated into patient flow
Reengineering of practice processes, e.g. “warm handoffs”, automated scheduling, referrals, etc.
Training providers and staff in behavioral care procedures
Appointment frequency and interval of behavioral health clinician consistent with primary care
Shared, transparent EHR with two-way notes and access to information
Care management coordination of referrals and information with specialty care as needed
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Finance |
Brief interventions, which are lower cost services, provided over shorter episodes of care
Coordination of services and finances to optimize sustainability
Negotiation of appropriate reimbursement
Regular reports of performance, RVU and financial data
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