Availability of orientation or training upon hire and before working independently |
Yes |
209 |
54.71 |
No |
173 |
45.29 |
Length of initial orientation/training |
Less than one day |
28 |
13.40 |
1-3 days |
57 |
27.27 |
4-5 days |
43 |
20.57 |
6-10 days |
39 |
18.66 |
More than two work weeks |
39 |
18.66 |
Other (please specify) |
2 |
0.96 |
Ongoing |
2 |
|
Did not specify |
1 |
0.48 |
Format of initial orientation or training |
Live face-to-face (in person) |
205 |
98.09 |
Live but via technology (video conference) |
7 |
3.35 |
Online (no interaction with another person) |
26 |
12.44 |
Online (with interaction with another person) |
8 |
3.83 |
Initial orientation or training conducted in a group format |
Yes |
135 |
64.59 |
No |
74 |
35.41 |
Training practices used |
Written instructions about how to perform a skill |
142 |
67.94 |
Verbal instructions about how to perform a skill |
170 |
81.34 |
Lecture/Didactic training |
122 |
58.37 |
Modeling (Trainer demonstrates skills to be performed) |
122 |
58.37 |
Practice in a role-play or rehearsal situation with an individual other than a client |
74 |
35.41 |
Practice with actual clients |
75 |
35.89 |
Performance feedback |
98 |
46.89 |
Interactive discussion |
139 |
66.51 |
Shadow current employees while they completed job tasks |
115 |
55.02 |
Written or oral quizzes |
91 |
43.54 |
Did not specify |
1 |
0.48 |
Mastery criterion for role-play or rehearsal |
74 |
|
Yes |
35 |
47.30 |
No |
38 |
51.35 |
Did not specify |
1 |
1.35 |
Mastery criterion for practice with actual clients |
75 |
|
Yes |
30 |
40.00 |
No |
45 |
60.00 |
Mastery criterion for written or oral quizzes |
91 |
|
Yes |
80 |
87.91 |
No |
10 |
10.99 |
Did not specify |
1 |
1.10 |
Characteristics of performance feedback |
98 |
|
It was provided one time only at the completion of training |
6 |
6.12 |
It was delivered throughout training |
84 |
85.71 |
I received written feedback |
34 |
34.69 |
I received verbal feedback |
74 |
75.51 |
Did not specify |
9 |
9.18 |
Initial orientation prepared staff for job responsibilities |
209 |
|
Yes |
132 |
63.16 |
No |
51 |
24.40 |
Somewhat |
11 |
5.26 |
Other |
12 |
5.74 |
Did not specify |
3 |
1.44 |