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. 2016 Oct 14;25(4):231–237. doi: 10.1097/QMH.0000000000000109

Table 1. Interventions.

Intervention Preassessment Postassessment
Clinical
  • Lack of team communication

  • DKA admissions without prerequisite criteria

  • Management with sliding scale and/or NPH insulin:
    • Fails to provide flexibility or intensiveness
  • Patients unaware of/unable to carbohydrate count:
    • Carbohydrate counting provides more accurate insulin dosing
  • Weekly multidisciplinary meetings:
    • Scheduled patients discussed
    • Team member roles defined a priori
  • Implementation of DKA admission criteria:
    • 1.5 mmol/L blood ketones, pH <7.30, serum bicarbonate <15 mmol/L and/or clinical signs of dehydration
  • Transition patients from sliding scale to basal-bolus and insulin pump therapy:
    • Insulin pump patient education
    • NPs and RNs trained
    • RD carbohydrate counting education
Educational
  • Staff lack knowledge regarding:
    • Insulin pump therapy
    • ADA guidelines
    • Patient goal setting and self-management
  • School RNs lack knowledge regarding:
    • Newer insulin analogs
    • Insulin pump therapy
    • Hypoglycemia treatment
  • Patients lack knowledge regarding:
    • Sick day management
    • Ketone testing
    • Self-management skills and ability to make changes in insulin doses based on blood glucose levels
  • Lack of institutionally approved and standardized diabetes education materials:
    • Conflicting recommendations
  • Lack of Spanish educational materials:
    • 40% of our patients speak Spanish
  • Staff education:
    • Focused on ADA guidelines for best diabetes practices
  • Goal for educators to become CDEs:
    • Requires knowledge, understanding, and experience in diabetes prevention and care
  • Patient and family education:
    • ADA recognized and based on national standards for DSMES
    • Use of Chronicle, a diabetes management tracking database
    • Development of patient educational materials in English and Spanish
  • Community education
    • Events (Family Diabetes Day and Candy Exchange):
      • Events provide education, motivation, and support
      • Education from diabetes educators, technology companies, etc
        Other events:
      • Programs for school and home health RNs
      • Shabbatons—programs during Shabbat for Orthodox Jewish Community
      • Parent coffees for information and support
Structural
  • Poor access to appointments

  • Increasing wait times due to 15-min appointments

  • Lack of coordination between providers and ancillary staff

  • Hired physicians and staff dedicated to diabetes

  • Increased access by doubling diabetes sessions from 5 to 10 clinics per week

  • Clinic templates changed from 15- to 30-min visits

  • Created faculty/NP collaboration:
    • Alternating appointments increase patient opportunity to see providers

Abbreviations: ADA, American Diabetes Association; CDE, certified diabetes educator; DKA, diabetes ketoacidosis; DSMES, Diabetes Self-Management Education and Support; NP, nurse practitioner; NPH, neutral protamine Hagedorn; RD, registered dietitian; RN, registered nurse.