Table 1.

Interview question guides with follow‐up probes

SME interviews	Group interviews
How do teamwork behaviors impact patient outcomes? Positively…negatively? Specific to care in the Emergency Department?	Think back to your recent visit to the ED Your general impression about the ED workers as a team? Example of ED workers talking to each other or communicating about your care? What about the nurses talking to the doctors? newer doctors with more experienced doctors?
What teamwork behaviors patients may be aware of? What do the families see? Any differences between them?	What other interactions or behaviors did you see between the people who worked in the ED that took care of you? Were there times when ED workers seemed linked to each other in the work they did? In what ways did the ER workers act that showed you how they worked together as a team?
Of the teamwork‐related behaviors patients may see, which ones could patients be the best source of information about? Or would there be other ways to get this information? Ways to compare observations with other measures?	How would you describe the way people worked together in the ED to a friend or family member? Did it make a difference to you how the people in the ED work as a team?
Do you see any connections between teamwork behaviors patients may observe and domains of teamwork? Leadership Situation Monitoring Communication Mutual Support	Of all the things we discussed about interactions between workers that you saw during your visit to the ED, which one is most important to you? What makes it important?
Do you see any of these patient‐observed teamwork behaviors reflected in AHRQ TeamSTEPPS ® curriculum? Or other training programs?	Summarize the Discussion: key questions and big ideas that emerged How well does that summary capture what was said here?
Other tools that you know of to measure patient perception of teamwork‐related behaviors?	Is there anything that we should have talked about but didn't?