Choice Option	Patient Perception, %	Provider/Staff Perception, %
Financial problems
1	Strongly disagree, 52.5%	Not at all important, 10.8%
2	Disagree, 14.9%	Slightly important, 5.4%
3	Neither agree or disagree, 6.9%	Moderately important, 8.1%
4	Agree, 15.8%	Very important, 35.1%
5	Strongly agree, 9.9%	Extremely important, 40.5%
Lack of time
1	Strongly disagree, 63.0%	Not at all important, 0.0%
2	Disagree, 16.0%	Slightly important, 0.0%
3	Neither agree or disagree, 6.0%	Moderately important, 11.1%
4	Agree, 11.0%	Very important, 33.3%
5	Strongly agree, 4.0%	Extremely important, 55.6%
Transportation
1	Strongly disagree, 66.3%	Not at all important, 0.0%
2	Disagree, 14.9%	Slightly important, 5.1%
3	Neither agree or disagree, 4.0%	Moderately important, 10.3%
4	Agree, 7.9%	Very important, 0.5%
5	Strongly agree, 6.9%	Extremely important, 64.1%
Language
1	Strongly disagree, 65.0%	Not at all important, 7.7%
2	Disagree, 18.0%	Slightly important, 2.6%
3	Neither agree or disagree, 2.0%	Moderately important, 10.3%
4	Agree, 8.0%	Very important, 8.2%
5	Strongly agree, 7.0%	Extremely important, 51.3%