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Differences in information provision to the active andpassive patients (n = 16 ); number of consultations inwhich each behaviour occurred
| Doctor behaviours | Active patient | Passive patient |
|---|---|---|
| Gave simple explanations/used little medical jargon | 1 | 8 |
| Used pictures/simple analogies | 1 | 5 |
| Made treatment notes for patient | 3 | 4 |
| Educational materials, scientific papers and website URLs | 4 | 2 |
| Stressed importance of repeating information | 1 | 4 |
