Table 5.
Views on facilities on the journey from admissions area to the ward
| Facility | Very good, n (%) | Good, n (%) | Satisfactory, n (%) | Poor, n (%) | Very poor, n (%) | Cannot say, n (%) |
|---|---|---|---|---|---|---|
| Location of admissions area | 69 (23.5) | 269 (37.4) | 201 (28.0) | 41 (5.7) | 8 (1.1) | 31 (4.3) |
| Size of admissions area | 92 (13.1) | 272 (38.7) | 229 (32.6) | 65 (9.3) | 11 (1.6) | 33 (4.7) |
| General appearance of admissions area | 15 (16.1) | 259 (36.2) | 247 (34.5) | 52 (7.3) | 9 (1.3) | 33 (4.6) |
| Distance from admissions area to ward | 63 (9.3) | 193 (28.4) | 257 (37.8) | 95 (14.0) | 27 (4.0) | 45 (6.6) |
| Appearance of walkways/corridors | 34 (18.2) | 266 (36.0) | 252 (34.1) | 62 (8.4) | 11 (1.5) | 13 (1.8) |
| Level of privacy en‐route | 62 (8.7) | 198 (27.7) | 283 (39.5) | 104 (14.5) | 44 (6.1) | 25 (3.5) |
| Location of waiting areas | 53 (7.7) | 198 (28.7) | 295 (42.7) | 84 (12.2) | 24 (3.5) | 37 (5.4) |
| Size of waiting areas | 54 (7.9) | 180 (26.2) | 292 (42.5) | 96 (14.0) | 26 (3.8) | 39 (5.7) |
| Appearance of waiting areas | 68 (9.8) | 188 (27.1) | 284 (40.9) | 102 (14.7) | 19 (2.6) | 34 (4.9) |
| Signs and directional aids | 148 (20.5) | 224 (32.1) | 231 (32.0) | 77 (10.7) | 21 (2.9) | 21 (2.9) |
| Location of lifts | 106 (15.1) | 236 (33.5) | 258 (36.6) | 55 (7.8) | 16 (2.3) | 33 (4.7) |
| Availability of stairs | 84 (12.8) | 200 (30.4) | 271 (41.2) | 35 (5.3) | 9 (1.4) | 58 (8.8) |
| Access for disabled people | 84 (14.2) | 148 (25.0) | 169 (28.6) | 47 (8.0) | 15 (2.5) | 128 (21.7) |
| Location of toilets | 102 (14.1) | 237 (32.9) | 257 (35.6) | 75 (10.4) | 22 (3.1) | 28 (3.9) |
| Appearance of toilets | 114 (15.7) | 218 (29.9) | 238 (32.7) | 79 (10.9) | 54 (7.4) | 25 (3.4) |
| Ease of access through doors | 118 (16.5) | 232 (32.4) | 309 (43.1) | 30 (4.2) | 9 (1.3) | 19 (2.6) |