Table 2.

 Summary of patient‐derived themes for each dimension of experienced continuity of care

Dimension of experienced continuity of care
Longitudinal	Relational	Flexible	Team and cross‐boundary
Regular consultations	Identifies usual doctor/nurse	Making and changing appointments	Appropriate co‐ordination of services
Receives appointment letters	Usual doctor/nurse knows and understands me	Speaking to a usual doctor/nurse when needed	All staff know medical history and treatment
Regular tests and checks	Doctor/nurse listens, enough time to talk	Getting advice in an emergency	Staff communicate with each other
Regularly sees usual doctor/nurse	Can talk about anything, confiding		Staff give consistent advice
	Doctor/nurse concerned and interested
	Mutual trust and confidence
	Doctor/nurse explains things