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. 2012 Mar 20;17(3):311–320. doi: 10.1111/j.1369-7625.2012.00769.x

Table 7.

Path coefficients of structural equation modellings

Model 1 Estimate C.R. Model 2 Estimate C.R. Model 3 Estimate C.R.
PQ to PV 0.323 3.16*
PQ to PV 0.322 3.13* PV to HO 0.287 3.03*
PQ to PV 0.593 5.37* PV to S 0.598 5.25* PV to S 0.443 4.25*
PV to S 0.027 0.28(ns) PQ to S −0.007 −0.07(ns) HO to S 0.537 4.07*
PQ to PQ_1 1.000 PQ to PQ_1 1.000 PQ to PQ_1 1.000
PQ to PQ_2 1.184 14.49* PQ to PQ_2 1.188 14.61* PQ to PQ_2 1.188 14.61*
PQ to PQ_3 1.037 14.42* PQ to PQ_3 1.036 14.44* PQ to PQ_3 1.036 14.45*
PQ to PQ_4 1.048 11.38* PQ to PQ_4 1.042 11.31* PQ to PQ_4 1.042 11.31*
PQ to PQ_5 0.702 8.50* PQ to PQ_5 0.699 8.47* PQ to PQ_5 0.699 8.47*
PV to PV_1 1.000 PV to PV_1 1.000 PV to PV_1 1.000
PV to PV_2 1.091 7.59* PV to PV_2 1.083 7.63* PV to PV_2 1.082 7.62*
PV to PV_3 1.068 7.72* PV to PV_3 1.069 7.79* PV to PV_3 1.073 7.79*
PV to PV_4 0.947 7.26* PV to PV_4 0.94 7.28* PV to PV_4 0.94 7.27*
S to S_1 1.000 S to S_1 1.000 S to S_1 1.000
S to S_2 1.036 14.12* S to S_2 1.036 14.16* S to S_2 1.029 14.03*
S to S_3 0.845 11.60* S to S_3 0.845 11.63* S to S_3 0.853 11.81*
S to S_4 0.896 9.83* S to S_4 0.896 9.86* S to S_4 0.909 10.06*
S to S_5 0.999 13.83* S to S_5 0.999 13.87* S to S_5 0.993 13.78*
HO to HO_1 1.00
HO to HO_2 1.64 4.80*

*Significant at the 0.05 level (ns) = not significant at the 0.05 level.

PQ, perceived (service) quality; PV, perceived value; HO, happiness (of) outlook; S, satisfaction.