1 |
Drawing attention to an identified problem that requires a decision‐making process |
2 |
Disclosing that there is more than one way to deal with the identified problem |
3 |
Assessing the patient's preferred approach to receiving information |
4 |
Listing options |
5 |
Explaining the pros and cons of the options |
6 |
Exploring the patient's expectations |
7 |
Exploring the patient's concerns |
8 |
Checking that the patient's understanding of the information |
9 |
Offering the patient explicit opportunities to ask questions |
10 |
Eliciting the patient's preferred level of involvement in decision‐making |
11 |
Indicating the need for a decision‐making stage |
12 |
Indicating the need to review the decision |