Table 1.
Information display dimension | Definition | Method employed | Sample app design features |
Clarity | Content conveyed quickly and accurately | Physician review; focus group | All app language validated by physician review panel (for clinical usefulness) and lay focus group (for interpretation) |
Discriminability | Information is readily distinguished | Iterative redesign | Tap-only response options (no text entry or scrolls) Consistent 3D button placement below text Redesign of image capture screen to prevent errors and reduce wrong-button taps Color-coded buttons |
Conciseness | No extraneous content | Focus group review of content | Yes or no questions for symptoms Draft language reviewed by focus group to reduce word count while retaining interpretation |
Consistency | Information is presented in the same way consistent with expectations | Focus group review of layout; Iterative redesign | All response screens are identical Each module contains review screen prior to submission |
Detectability | Attention is directed to salient information | Multidisciplinary design team; physician review | Image review screens to ensure quality image Feedback screens to track and confirm submission Buttons are 100x100 pixels (0.33 in) or larger Font fills the frame |
Legibility | Easy to read content | Focus group test; iterative redesign | Readable Helvetica Neue bold font choice, size 26 or larger with high contrast display (black type on white background) Button shadowing |
Comprehensibility | Meaning is unambiguous and clear | Focus group review of content; physician review | 6th grade reading level Focus group read-back of app questions “in your own words” to ensure faithful interpretation Focus group feedback for image capture training |