Table 1.

Content Areas of Surveys and Their Definitions

Content Area	Definition
Bereavement support	Related to support and services provided to family after death of patient
Caregiver support	Related to support and services available or provided to caregiver
Environment	Related to room, noise, comfort of facility
Financial needs	Related to patient’s financial needs, health care costs, and funeral planning
Information and care  planning	Related to advance care planning, communication, and decision-making between patient, family & providers,  discussing goals/preferences for care, information related to informal care for patient at home
Overall experience	General assessments of care received; overall experience
Personal care	Related to the quality of personal care provided in facility or home (bathing, eating, and so on)
Provider care	Related to quality of and satisfaction with care given by specified provider (doctor, nurse, social worker, staff,  and so on)
Psychosocial care	Related to emotional well-being, social support, social needs, and whole-person needs of patient
Quality of death	Related to experience of care received immediately before dying for patient/family (e.g., “During the final  hours of your family member’s life . ”)
Responsiveness and timing	Related to responsiveness to needs of patient/caregiver, including availability of hospice staff and timing of  hospice referral
Spiritual, religious, and  existential care	Related to religious aspects of care and/or patients’ spiritual/existential needs and well-being
Symptom management	Related to experience and management of symptoms such as pain and shortness of breath
Other	Demographic information about patient or type of facility (unrelated to satisfaction or experience with care)