Table 3. Logistic regression analysis on inpatients’ overall satisfaction.
| Variables | Walds | p | OR | 95%CI | |
|---|---|---|---|---|---|
| Age | |||||
| <15 | 2.338 | 0.126 | 0.614 | 0.329 | 1.147 |
| 15–29 | 0.423 | 0.515 | 0.793 | 0.394 | 1.595 |
| 30–44 | 1.487 | 0.223 | 0.727 | 0.436 | 1.213 |
| 45–59 | 3.893 | 0.048 | 0.686 | 0.471 | 0.998 |
| 60 years and older (reference) | |||||
| Residential location | |||||
| Rural | 1.153 | 0.283 | 1.586 | 0.684 | 3.679 |
| Urban(reference) | |||||
| Insurance status a | |||||
| MIUR | 11.264 | 0.001 | 0.215 | 0.088 | 0.528 |
| NCMS | 1.996 | 0.158 | 0.492 | 0.184 | 1.316 |
| Others | 4.144 | 0.042 | 0.357 | 0.133 | 0.962 |
| MIUE (reference) | |||||
| Hospital expenditure quintile b | |||||
| 1 | 38.534 | 0.000 | 5.736 | 3.304 | 9.957 |
| 2 | 19.884 | 0.000 | 3.026 | 1.860 | 4.922 |
| 3 | 8.444 | 0.004 | 2.024 | 1.258 | 3.257 |
| 4 | 6.920 | 0.009 | 1.829 | 1.166 | 2.867 |
| 5 (reference) | |||||
| Level of Trust | |||||
| Trust | 45.426 | 0.000 | 14.995 | 6.823 | 32.953 |
| Distrust (reference) | |||||
| Service attitudes of health workers | |||||
| Good | 21.112 | 0.000 | 3.155 | 1.933 | 5.151 |
| Poor (reference) | |||||
| Ward environment | |||||
| Good | 20.637 | 0.000 | 2.361 | 1.630 | 3.421 |
| Poor (reference) | |||||
| Constants | 35.939 | 0.000 | 0.048 | ||
a MIUE—Medical Insurance for Urban Employees; MIUR—Medical Insurance for Urban Residents; NCMS—Rural New Cooperative Medical Scheme.
b Quintile 1 is the lowest and quintile 5 the highest