Table 2.

Medication management process and subprocess definitions.

Process	Subprocess	Definition
Sensemaking		Deliberate, retrospective efforts to understand and explain events typically triggered by a change [57].
	Information gathering	Exploratory activities to “gather, differentiate, interpret, evaluate, and aggregate” information from sources [58].
	Adapting mental models	Reframing internal representations (how things work, mechanisms) on which to base future actions and expectations [59,60].
	Storybuilding	The process of constructing narratives (stories, scripts, schema) to infer how a current situation might have evolved from an earlier state [61].
Planning		Generating and adapting methods for action to transform current state into desired future state [49].
	Generating plans of action	Generating options for methods by balancing available resources and existing constraints to achieve a specific goal [62].
	Adapting plans	Responding to changes in goals from a variety of sources such as peers, constraints, opportunities, events, or changes in anticipated plan trajectories [47].
	Anticipatory thinking	Preparing to respond to constraints, contingencies, and opportunities that could be encountered while implementing a plan [62,63].
Monitoring		Maintaining awareness of system state; to observe and check the progress or quality of (something) over a period of time; keep under systematic review [64].
	Problem detection	Noticing when events may be taking an unexpected direction [47].
	Tracking	A control process that follows the course or progress of something to keep the system within safe and acceptable levels of performance [65].
Decision making		Commitment to one or more options or actions [47,66].
	Applying rules	Using a prescribed, explicit, and understood regulation as a guide for conduct or action [64].
	Pattern matching	Matching the circumstances of the present situation to similar events and clusters of cues from the past [63].
	Mental simulation	Imagining how a decision will play out [67].
	Making trade-offs	Losing one quality or aspect of something in return for gaining another quality or aspect [68].
Coordinating		Managing interdependencies across members of a team with overlapping, common, and interacting activities, roles, and possible conflicting goals [47,69].
	Reconciling information	The process of bringing information or understanding into agreement (ie, maintaining common ground) [69].
	Managing interdependencies	Managing the mutual reliance and dependencies between elements of a system [69].
	Negotiating	Coordinating competing roles, goals and plans in the “give and take” process by which team members agree on a common issue or solution [70].