Table 5. Task Analysis Results from Direct Observations.

Application Element	Most Frequently Observed Error	HCP Committing Error
		A	B	C	D	E	F	G
Survey design	Correcting answer selections			NC		C	C	C
	Weight-for-height graph interpretation						NC
Pulse oximeter	Positioning fingertip probe					NC
	Launching pulse oximeter	C		NC		NC
	Recording results	NC				NC		NC
	Connecting pulse oximeter hardware	NC				C
Breath counter	Launching the breath counter	NC		NC
IMCI content	Understanding IMCI terminology and subject matter (e.g., stridor, palmar pallor)					C	C
Software navigation	Launching mPneumonia application				C
	Minimizing pop-up keyboard		NC		NC
	Page completion, advancing to next step		NC		NC	C
Tablet	Turning on tablet	NC
	Password entry			NC

Note: HCP-health care provider; NC-noncritical error (noticed by HCP and corrected); C-critical error (unnoticed by HCP)