Table 3.
Three dimensions of therapeutic success
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Team capacities that contribute to maximizing therapeutic success: | (1) Efficiency by achieving biological goals, such as diagnose, prevent, cure, rehabilitate, or palliate disease (“Do therapy right”) |
(2) Effectiveness by achieving social goals such as satisfying guidelines, values, or ethical demands (“Do right therapy”) |
(3) Motivation by achieving psychological goals such as emotional support, or patients’ identification with therapy (“Do therapy that feels right”) |
Team member | Team of professionals who share a common purpose and who understand their own and the others’ role, function, and responsibility | Team of professionals with high communicative, social, legal, and ethical competence, and respect for other team members, and democratic style of decision making | Team of professionals who have a strong own motivation, have team spirit, confidence, trust, to motivate the entire team |
Structure | Organizational structures that provide team with resources, equipment, physical environment to reduce risks and errors, and to support the team’s medical performance | Organizational structures that support trustful team relationships, that teach, train, and support communicative, legal and ethical standards for all team members | Organizational structures such as human resource management and leadership that support intrinsic motivation of team members in the team |
Meaning | A shared enthusiasm for medical excellence through team effort | A shared focus on patients and on ethical values | A team with high motivation that enkindles their patients |