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. 2016 Oct 24;18(10):e279. doi: 10.2196/jmir.6475

Table 2.

List of health insurance attributes used in our analysis based on the data allocated. All attributes in this table are from NCQA.

Category Attribute Description
General information PlanName Insurance plan name.
State The state to which the plan belongs.
PlanCategory The category of the plan, eg, private, Medicare, Medicaid.
PlanType The type of the plan, eg, preferred provider organization (PPO), health maintenance organization (HMO).
Quality indicators – Overall Rank The overall rank of the plan.
OverallScore The overall score of the plan.
Quality indicators – Customer service OverallConsumerSatisfactionScore The score for consumer satisfaction.
GettingCareScore Scores based on appointments, preventive care, test, and easy and quick access to treatments.
SatisfactionWithPhysiciansScore Scores based on providers, care revived and health promotion and education.
SatisfactionWithHealthPlanServicesScore Scores based on handling claims and other plans services.
Quality indicators – Prevention OverallPreventionScore The score for preventive care.
ChildrenAndAdolescentsScore Scores based on well-child visits, immunizations, nutrition counseling, physical activity counseling.
Women’sReproductiveHealthScore Scores based on prenatal checkup and postpartum care.
CancerScreeningScore Scores based on various cancer screenings.
OtherPreventiveServicesScore Scores based on flu vaccinations, chlamydia screening, and other preventive care.
Quality indicators – Treatment OverallTreatmentScore The score for different treatments.
AsthmaTreatmentScore Scores based on asthma medication and treatment.
DiabetesTreatmentScore Scores based on blood pressure control, glucose testing and control, low-density lipoprotein cholesterol screening and control, monitoring kidney diseases.
HeartDiseaseTreatmentScore Scores based on controlling blood pressure and cholesterol and beta-blockers after heart attack.
MentalAndBehavioralHealthScore Scores based on depression medication, alcohol and drug dependence treatment, etc.
OtherTreatmentMeasuresScore Scores based on monitoring key long-term medications, antibiotic use, testing for chronic obstructive pulmonary disease, etc.