Table 1.
Mean (SD) | |
---|---|
How do you rate the quality of service you received?a | 4.54 (0.51) |
Did you get the kind of service you wanted?a | 3.55 (0.51) |
To what extent has our program met your needs?a | 4.40 (0.82) |
If a friend were in need of similar help, would you recommend our services?a | 3.27 (0.70) |
How satisfied are you with the amount of help you received?a | 3.23 (0.87) |
Have the services you received helped you to deal more effectively with your problem?a | 4.05 (0.61) |
Overall, how satisfied are you with the services you have received?a | 4.45 (0.61) |
If you were to seek help again, would you come back to our program?a | 3.27 (0.63) |
I enjoyed participating in the study.b | 4.59 (1.87) |
I thought the heart rate monitor was comfortable to wear each day for 20 days.b | 5.29 (3.39) |
I though the wrist strap was comfortable to wear each day for 20 days.b | 4.76 (2.44) |
Answering the surveys on the smartphone was easy.b | 5.12 (2.23) |
Answering the surveys on the smartphone took too much time.b | 6.41 (3.09) |
If my doctor asked me to do a study like this to know more about my health I would do it.b | 4.94 (1.60) |
The terms “services” and “program” were in reference to the assessment method and technical support
aScores were based on a 4-point Likert scale (higher scores indicate more acceptability)
bScores were based on a 7-point Likert scale ranging from 1 (“not at all true”) to 7 (“very true”)