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. Author manuscript; available in PMC: 2016 Nov 18.
Published in final edited form as: J Health Commun. 2015 Jul 2;20(11):1243–1254. doi: 10.1080/10810730.2015.1018644

Table 5.

Displays of Emotions in Patient-Initiated & Doctor-Responsive Actions

Level of Expressed Emotion Fear Uncertainty Hope Averages
Patients Doctors Patients Doctors Patients Doctors Patients Doctors

Hearably unemotional 0.0% 1.3% 0.0% 1.4% 0.0% 5.0% 0.0% 2.6%
Minimum emotion 96.9% 96.1% 98.8% 97.4% 98.8% 94.2% 98.2% 95.9%
Marked/ expressive emotion 3.1% 2.6% 1.2% 1.2% 1.2% 0.8% 1.8% 1.5%
Totals 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%