Table 4.

Roles for visuals in the PIL

Uses for visuals in PILs as identified by low-literate participants

Make the leaflet look more appealing and inviting

Help navigate the leaflet to find relevant information

Help to highlight warnings

Serve as a tool to ask questions to caregivers

Explain and help understand what is written in text

Provide an overview of the information in the leaflet

Help to recall information

Preview what needs to be done in a visual instruction

Reassure care-receivers by showing what they can expect

Contribute to a clearer, easier and quicker to use, shorter leaflet

Enhance a feeling of confidence, empowerment and safety